At True Rewards, security isn’t just a feature of our platform – it’s the foundation of how we protect your business and your customers.
Gift cards, like other financial products, are not immune to fraudulent misuse and hacking attempts, which reinforces the importance of constant vigilance. That’s why we take a proactive approach to identifying vulnerabilities and implementing swift, lasting improvements.
Security is also something we don’t do periodically – we take a continuous improvement approach to ensure that as technology and the way in which fraud is attempted evolves, we evolve too. Some of the recent efforts to protect our systems include:
True Rewards Platform
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Database security hardening – tighter permissions and rules to block invalid transactions.
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Payment validation – stronger checks with payment gateways before fulfilling orders.
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Fraud detection – bot detection and IP-based thresholds for suspicious activity.
- Improved logging and alerts – better visibility and real-time monitoring of unusual activity with alarms to our tech team.
Card Security
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Access controls – IP allow-listing and throttling for added protection.
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Issuing safeguards – user-level limits on card issuance and value.
Payment Security
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3DS enforcement – liability shift and stronger payment security.
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PCI DSS compliance – fully encrypted, secure infrastructure.
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Complete audit history – full visibility of every transaction.
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Future-ready – built for automations such as real-time invoice updates.
Security is never something we take lightly. It’s a number 1 priority for our business and with these upgrades, True Rewards is significantly better protected against fraud attempts. Most importantly, these improvements safeguard your business, your customers, and the trust you place in us every day.