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September 15, 2025

At True Rewards, security isn’t just a feature of our platform – it’s the foundation of how we protect your business and your customers.

Gift cards, like other financial products, are not immune to fraudulent misuse and hacking attempts, which reinforces the importance of constant vigilance. That’s why we take a proactive approach to identifying vulnerabilities and implementing swift, lasting improvements.

Here’s what’s new and improved:

True Rewards Platform

  • Database security hardening – tighter permissions and rules to block invalid transactions.

  • Payment validation – stronger checks with payment gateways before fulfilling orders.

  • Fraud detection – bot detection and IP-based thresholds for suspicious activity.

  • Improved logging and alerts – better visibility and real-time monitoring of unusual activity.

Card Security

  • Access controls – IP allow-listing and throttling for added protection.

  • Issuing safeguards – user-level limits on card issuance and value.

Payment Security

  • 3DS enforcement – liability shift and stronger payment security.

  • PCI DSS compliance – fully encrypted, secure infrastructure.

  • Complete audit history – full visibility of every transaction.

  • Future-ready – built for automations such as real-time invoice updates.

With these upgrades, True Rewards is now significantly better protected against fraud attempts. Most importantly, these improvements safeguard your business, your customers, and the trust you place in us every day.

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