To find out more information on how to make secure payments and set up Apple Pay with your Card, please visit apple.com/au/apple-pay/.
Where can I use Google Pay?
Google Pay is accepted at select supermarkets, pharmacies, restaurants, clothing stores, gas stations, beauty shops, and other retailers that accept mobile payments. For assistance with Google Pay please click here.
Where can I use Apple Pay?
You can use Apple Pay in-store, online or in-app anywhere you see the Apple Pay or contactless symbol, in-store, online, or in your favourite apps. It’s easy with Apple Pay. For assistance with Apple Pay please click here.
Which devices are compatible with Google Pay?
Google Pay works for in-store purchases on any NFC-F-enabled Android device running Lollipop 5.0 or higher. To find out if your device is compatible with Google Pay, please click here.
What Apple devices are compatible with Apple Pay?
Apple Pay is available on iPhone, iPad, Apple Watch, Mac with Touch ID, Mac with an Apple Pay enabled iPhone or Apple Watch and the latest OS. For a list of compatible Apple Pay devices, please click here.
Which cards are eligible for the Mobile Wallet (Apple Pay & Google Pay)?
The True Rewards Digital Visa Card can be used for tap and go and is saved in the True Rewards mobile app. It can also be added to Apple Pay and Google Pay. All cards that have a barcode can be added to mobile wallet app.
What happens if my eGift card expires?
Please check the Terms and Conditions of your eGift card. Expiry dates are specific to each Retailer.All expiry dates and other information about the eGift card can be found when accessing your eGift card details via your digital wallet or viewing your gift online.
Can I top up the value of my eGift card?
No, eGift Card values are set and cannot be topped up. Once you’ve spent the value of your eGift Card you can archive it, so it is no longer displayed in your wallet.
Can I add my Retail eGift Cards to the True Rewards App?
No, the True Rewards App is only for the True Rewards Digital Visa Gift Card.
Do I need internet to access my digital True Rewards wallet?
Yes, you need a valid or live internet connection to access your digital wallet via the True Rewards website or the iOS and Android app.
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