Make sure you’ve updated to the latest version of Apple software/operating system on your phone, then: If you are still experiencing issues, here are some other tips: Alternatively, you can add the card details manually to your wallet from the True Rewards Card Portal. Still having issues? Contact our team for further assistance via help@truerewards.com.au
I’m unable to add my card to the Google Wallet.
To add your Digital Visa card, ensure your Google wallet is set to Default Payment and your notifications are turned on for Google Wallet. Alternatively, you can add the card details manually to your wallet from the True Rewards Card Portal. Still having issues? Contact our team for further assistance via help@truerewards.com.au
Where can I find out more information about Apple Pay?
To find out more information on how to make secure payments and set up Apple Pay with your Card, please visit apple.com/au/apple-pay/.
Where can I use Google Pay?
Google Pay is accepted at select supermarkets, pharmacies, restaurants, clothing stores, gas stations, beauty shops, and other retailers that accept mobile payments. For assistance with Google Pay please click here.
Where can I use Apple Pay?
You can use Apple Pay in-store, online or in-app anywhere you see the Apple Pay or contactless symbol, in-store, online, or in your favourite apps. It’s easy with Apple Pay. For assistance with Apple Pay please click here.
Which devices are compatible with Google Pay?
Google Pay works for in-store purchases on any NFC-F-enabled Android device running Lollipop 5.0 or higher. To find out if your device is compatible with Google Pay, please click here.
What Apple devices are compatible with Apple Pay?
Apple Pay is available on iPhone, iPad, Apple Watch, Mac with Touch ID, Mac with an Apple Pay enabled iPhone or Apple Watch and the latest OS. For a list of compatible Apple Pay devices, please click here.
Which cards are eligible for the Mobile Wallet (Apple Pay & Google Pay)?
The True Rewards Digital Visa Card can be used for tap and go and is accessible via the True Rewards Card Portal. It needs to be added to the Apple and Google Wallet before use. All cards that have barcodes, such as Retail eGifts, can also be added to your mobile wallet app.
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